Parts Counter Specialist

The Truck Shop is a busy Commercial Truck Dealership located in Auburn, Washington. Some of the brands we carry are Western Star, Hino, Mitsubishi Fuso, Allison, Cummins and Detroit. We specialize in parts for a wide variety of makes and models. As a Parts Specialist, you play an integral role in day to day operations, and are at the forefront of customer interaction.


Benefits and Perks:

Parts Specialist Benefits

401k with employer contributions
Medical, Dental, vision
Paid vacation, paid holidays
Paid sick time
Life insurance

Responsibilities and Duties:

Parts Specialist Primary Role Responsibilities: include but not limited to

Answer parts phone calls and greet walk-in customers
Lookup parts for customers on a wide variety of makes and manufacturers using both OEM catalog lookups and aftermarket parts resources.
Assist in parts lookup for the service shop when required.
Place parts orders for customers and the service shop as needed.
Pull parts from inventory for customers and the service shop.
Daily inventory cycle counts.
While the above are your primary responsibilities, you will not be limited to these tasks. You must be willing and able to perform other tasks as needed or required.

Parts Specialist Required Role Skills:

Positive communication skills
Excellent customer service skills
Organization – Being organized is key in this role, as you will often need to determine the order in which tasks are completed to be most effective.
Task/Time Management – You will often need to determine what task needs to be completed first/what is most important to the work flow.
Windows/Microsoft Office – A basic skill level is required for this role. Must be able to edit and organize existing documents, as well as create new documents as the role requires.
Must be able to comfortably lift 30 pounds.

About The Truck Shop

For over 47 years The Truck Shop continues to serve customers, community and family. Our roots grow deep and our focus on people and relationships remains consistent. Our heritage began over 60 years ago in Auburn, WA as a fuel and oil distributor. Since then, our services have expanded into commercial truck repair, truck pars for all makes and models and work truck sales. Our goal is to become your one stop shop for all your medium and heavy-duty truck needs.

With locations in Washington and Oregon, we have a network dedicated to keeping you on the road. As a full-service Western Star, Mitsubishi Fuso, Hino, Greenkraft and Allison dealership we are equipped to service medium and heavy-duty work trucks. Our factory trained and certified technicians are competent and capable of diagnosing and repairing your equipment in a timely and effective manner. It is important to us to keep your investment working for you.

Our sales team is factory trained and knowledgeable in spec'ing the right new truck chassis, tractor and truck body for your next piece of equipment. We also have a wide variety of used truck inventory available for your immediate over the road and work truck needs. Getting you into the right truck is essential and our salespeople will find the right truck for you.

Together with our delivery team, our parts department serves the major Puget Sound area with same day and next day parts delivery and pickup. With over 30,000 square feet of parts warehouse we have the truck parts you need and in stock. Our parts associates are knowledgeable and capable of finding the truck parts you need when you need them. With continuous training, our parts department is ready to help you with all your commercial truck part needs.